EMPLOYEE ENGAGEMENT THROUGH FLEXIBLE WORK ARRANGEMENT: SURVEY IN SEVERAL CITIES
There are different research results in various empirical studies examining the effect of flexible work arrangements on employee engagement. The differences in these findings create a research gap for further investigation. In several previous studies, no one has tested organizational engagement mediating the effect of flexible work arrangements on turnover intentions. Organizational engagement and work engagement are two different types of employee engagement. Both are constructs with different concepts and measurement scales (Saks, 2006).This study aimed to examine the effect of flexible work arrangements on both forms of employee engagement (work engagement and organizational engagement).This study also analyzes the impact of flexible arrangements on employee turnover intention mediated by work engagement and organizational engagement. The survey was conducted during the COVID-19 pandemic on 130 respondents from business organizations and public organizations in several cities in Java Island. The purposive sampling technique was chosen in this research because the respondents must be those involved with flexible work arrangements of various kinds and levels. Data analysis using Structural Equation Model .The results showed that 1) flexible work arrangement affected both forms of employee engagement: working engagement and organizational engagement. 2) flexible work arrangement affects turnover intention either directly or mediated by work engagement and organizational engagement.
flexible work arrangement, work engagement, organizational engagement, turnover intention.