RECOGNIZING HOW THE ORGANIZATIONAL COMMUNICATION AND DISTRIBUTIVE JUSTICE TOWARDS ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN INTERIOR DESIGN COMPANIES – INDONESIA
Objectives. The era of globalization has led to increased competition in various industries, with increasing competition, and increasing organizational pressure as competition intensifies, such as lowering operational costs, making workers more productive, and doing things more efficiently. Employees are the most important resource in an organization because they are sources capable of directing, maintaining, and developing the organization in response to the needs of society and the times. Methodology: This research conducts a saturated sample with a total of 161 employees. The analysis was carried out quantitatively with the method of collecting questionnaires. Structural Equation Model (SEM) was used as an analytical method and Smart–PLS was used as an analytical tool. Finding: Distributive justice has no significant effect on organizational citizenship behavior. This is an interesting finding that employees will remain strong as their original attitude even though the opportunity to get a much better achievement is offered to them. Conclusion: Organizational communication has an effect which significant on organizational citizenship behavior. Organizational communication and distributive justice affected significantly organizational commitment. Organizational commitment affected significantly organizational citizenship behavior. Organizational commitment can be mediated by distributive justice to organizational behavior.
Organizational communication; distributive justice; organizational citizenship behavior; organizational commitment; Interior Design Companies.