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Original Research

THE MEDIATING ROLE OF INFORMATION QUALITY ON THE RELATIONSHIP BETWEEN KNOWLEDGE MANAGEMENT PROCESSES AND EFFECTIVENESS OF MANAGEMENT INFORMATION SYSTEMS CASE STUDY OF CENTRAL BANK OF SUDAN

ELSHEIKH MOHAMMED ELKHIDIR MOHAMMED

Vol 18, No 09 ( 2023 )   |  DOI: 10.5281/zenodo.8413492   |   Author Affiliation: Faculty of Business Administration, Jazan University, KSA. Faculty of Administrative sciences, Karary University, Sudan.   |   Licensing: CC 4.0   |   Pg no: 1258-1281   |   Published on: 29-09-2023

Abstract

The study aims to investigate the mediating role of information quality on the relationship between knowledge management processes and the effectiveness of information systems at central bank of Sudan, the study used descriptive and analysis methods, The study used survey to data collection, (229) questionnaires were distributed, (177) questionnaires are returned and valid for analysis about (%77.29) of the sample size, Several statistical methods have been used. The study found that there information quality (accurate and currently) dimension mediates the relationship between knowledge management ((creation& storage), and (distribution& application)) dimensions and effectiveness of management information systems. These findings demonstrate the importance of knowledge management processes in driving the effectiveness of management information systems. For future, the study recommends to apply difference dimensions of (IQ) to mediate difference dimensions of (KM) with difference dimensions of (MIS) in other sectors.


Keywords

Knowledge management (KM), information quality (IQ), and Effectiveness (EMIS)