THE IMPACT OF AUTHENTIC LEADERSHIP ON SMART ORGANIZATION: THE MEDIATING ROLE OF STRATEGIC AMBIDEXTERITY IN JORDAN TELECOM GROUP (ORANGE)
The study aims at identifying the concept of Authentic Leadership “AL” and its impact on the Smart Organization “SO” in Jordan Telecom Group (Orange) “JTG” and to examine the Mediating role of Strategic Ambidexterity “SAM”. The study population comprises all the members of the supervisory and directive management in JTG, which includes (737) members. The sample representing the population of (737) members is (250) members and in order to ensure population representation, (300) questionnaires were distributed by e-mail. Number of (292) questionnaires were retrieved. The Statistical Package of Social Sciences (SPSS) was used. The results of the study showed that there is a significant impact of Authentic Leadership with its dimensions on Smart Organization with its combined dimensions at level (P ≤ 0.05) at JTG in Jordan; and the results showed also that there is a significant impact of Authentic Leadership with its dimensions on Smart Organization, through Strategic Ambidexterity at level (P ≤ 0.05) at Jordan Telecom Group (Orange) in Jordan. Finally, and based on the results of the study, the researcher provides the following recommendations: JTG is recommended to provide professionals and specialists who conduct the needed proper assessment and analysis of the uncertainties’ effects on the company’s business; JTG is recommended to work intensively on the plans related to scheduling the tasks of its employees via implementing new flexible rotation plans among the employees.
Authentic Leadership, Smart Organization, Strategic Ambidexterity, Jordan Telecom Group (orange).