ANTECEDENTS OF HIGH PERFORMANCE ORGANIZATION IN PHARMACEUTICAL INDUSTRY, THAILAND
Drug or pharmaceutical industry is the business related to enhancement of health security for population. It is therefore essential for economic and social security and growth and this captioned industry tends to highly expand in line with an increase of consumer needs. To become a high performance organization then contributes to the organizational competitiveness and effective internal administration. This research aims to 1) examine the level of variables; transformational leadership, knowledge management, Innovative capability and high performance organization of the pharmaceutical industry in Thailand, 2) explore the influence of the variables; transformational leadership, knowledge management and Innovative capability towards high performance organization of the pharmaceutical industry in Thailand, and 3) develop the high performance organization model of the pharmaceutical industry in Thailand. The mixed research methodology was applied between the quantitative and qualitative terms and the sample group consisted of 320 employees from supervisory to top executive levels of pharmaceutical industry in Thailand. The sample size was calculated based on 20-time criteria of the observed variables with the multi-stage method whereas data collection, for quantitative term, was made through questionnaires that were later analyzed by the structural equation modelling. In view of the qualitative term, an in-depth interview was conducted with the primary informants consisting of employees from supervisory to top executive levels of pharmaceutical industry in Thailand. The research findings revealed that 1) the variables; transformational leadership, knowledge management, innovative capability and high performance organization of the pharmaceutical industry in Thailand were all at a high level, 2) transformational leadership, knowledge management and innovative capability affected the high performance organization of the pharmaceutical industry in Thailand at .05 statistical significance level, and 3) the high performance organization model as developed by the researcher was namely “T K I H Model (T = Transformational Leadership, K = Knowledge Management, I = Innovation Capability, H = High Performance Organization). In addition, the qualitative findings also indicated that to become a high performance organization of the pharmaceutical industry in Thailand, the entrepreneurs should apply innovation management and new technologies for improvement of internal working process, production process and product development to be more effective to substantially create reliability in compliance with the international standard and quality. Furthermore, the qualitative findings also can be further applied as a guideline to define the policy to increase high performance of pharmaceutical industry in Thailand for competitiveness at a national and international level.
Transformational Leadership/Knowledge Management/Innovative Capability/High Performance Organization/ Pharmaceutical Industry in Thailand.