IMPACT OF INTERNET OF THINGS ON SATISFACTION OF EMPLOYEE’S AT SAUDI PORTS AUTHORITY
The aims of this study is to examine the impact of the Internet of Things (IoT) on employee satisfaction at the Saudi Port's Authority, especially at cargo department. The implementation (IoT) could be applied through the Technology Acceptance Model (TAM) and The Unified Theory of Acceptance and Use of Technology (UTAUT) .These models present the practical application of IoT in the workplace. Despite the positive contributions made by the authority of Saudi Ports, the level of employees satisfaction decrease due to the lack and inappropriate IOT devices which result in cargo overstock. The questionnaire were sent to 367 workers. However, 285 employees completed the survey quest questionnaire. The IBM SPSS software will be used for data analysis. The existing study is limited to Saudi Port Authority especially cargo section, thus, further studies should be cover different part of public sectors such as healthcare , education field etc, within focus on generation x and applying Longitudinal sectional study.
Employee’s Satisfaction, Internet of Things (IoT), Saudi Ports Authority.