ORGANIZATIONAL EFFECTIVENESS IN THE INDONESIAN PUBLIC SECTOR DURING PANDEMIC: DOES CHANGE READINESS MATTER?
Organizations have great challenges during the time of COVID-19 in maintaining their effectiveness and goals. A huge change in individual behavior by keeping distance to each other results in complex situations because many works have to be carried out by being away from workplaces. There are numerous factors favorable for achieving excellent performance such as leadership, employee engagement, and social responsibility becomes more interesting to discuss whether those variables are meaningful in the pandemic periodic. This research aims to analyze the influence of sustainable leadership, social responsibility on organizational effectiveness in Indonesia. We conduct a survey by distributing questionaries using convenience sampling to selected respondents. The sample size of this research is 725 employees across organizations and public and private entities. We use the structural equation method to analyze the data collected. This research concludes that sustainable leadership, employee engagement, and social responsibility matters in explaining organizational performance variation in the emergence of COVID-19. This study also provides evidence that the degree of change readiness both low and high level, strengthens the positive effect of those independent variables on entities’ performance.
Effectiveness, Sustainable Leadership, Change Readiness.