KEY ACTORS IN THE DEVELOPMENT OF HARMONIOUS INDUSTRIAL RELATIONS IN INDONESIA
The manufacturing industry is one of the labour-intensive sectors whose performance affects national and regional economic conditions and is a contributor to gross domestic product in the last five years in Indonesia. Harmonious industrial relations climate conditions, changes in demographic aspects, the Covid-19 pandemic, social, political, economic, and cultural aspects that cannot be predicted, show the importance of adaptation to changes that will occur. The questionnaire was designed to obtain information derived from statements or disclosure of facts in the field with the opinions of 18 (eighteen) experts who are industrial relations stakeholders in Indonesia. The experts were asked for their willingness to be participants in the survey. The analysis tool used the Interpretative Structural Modelling (ISM) method. The results of the ISM analysis, as shown in the level/hierarchy of elements, indicate that there are two sub-elements that are key actors, namely company management and the ministry of manpower/government. The key actors in industrial relations play a role in improving welfare, job security, and sustainability for the development of harmonious industrial relations in Indonesia. Propose a conceptual model to be simulated further in future studies, especially in developing countries.
industrial relations, qualitative, interpretative structural modelling, key actors of industrial relations, sustainability