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Original Research

INPATIENT HEALTH SERVICES (POLICY IMPLEMENTATION STUDY BASED ON PERMENKES NO. 4 OF 2019 CONCERNING TECHNICAL STANDARDS FOR FULFILLMENT OF BASIC SERVICE QUALITY AT MINIMUM SERVICE STANDARDS IN THE HEALTH SECTOR AT THE GONDANGLEGI ISLAMIC HOSPITAL, MALANG REGENCY)

ABDUL WAHID MAHSUNI 1, AGUS SHOLAHUDDIN 2, and SRI HARTINI JATMIKOWATI 3.

Vol 18, No 08 ( 2023 )   |  Author Affiliation: University of Merdeka Malang, Indonesia.   |   Licensing: CC 4.0   |   Pg no: 1288-1299   |   Published on: 29-08-2023

Abstract

Abstract

The enactment of Permenkes number 4 of 2019 concerning Technical Standards for fulfilling basic service quality at minimum service standards in the health sector has changed various public policies regarding health, especially public policies in the field of health services related to the implementation or implementation of policies in hospitals. Service performance is still far from what was expected, in the context of implementing health service policies at the Gondanglegi Islamic Hospital in Malang Regency, the need for quality human beings who can provide adequate services to the public is urgently needed. Good and fast service implementation has become a demand and expectation for the community. Through integrated SIMRS, health information can be continuously developed. From the point of view of the information element, through integrated SIMRS, health information continues to be built, can be continuously developed, and already fulfills health information presented clearly and informatively. The purpose of this study was to describe and analyze inpatient health services based on Permenkes Number 4 of 2019 at the Gondanglegi Islamic Hospital, Malang Regency. In terms of health information elements, health services for inpatients at the hospital are very fulfilling. In terms of Information element health through an integrated Hospital Management Information System (SIMRS), health information continues to be developed. In terms of Organizational Structure Factors at the Gondanglegi Islamic Hospital in Malang Regency, the organizational structure is adapted to the needs of a type C Hospital and adapted to current conditions.


Keywords

Implementation, Policy, Service, Hospital