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Original Research

A STUDY ON STUDENT BEHAVIORAL INTENTIONS TO ELECTRONIC PAYMENT APPLICATION AS REPLACEMENT OF TRADITIONAL PAYMENT OPTION

LI HUI FEN 1, CHEN FEI FEI 2, ZHANG YUE 3, and BENJAMIN CHAN YIN FAH 4.

Vol 18, No 08 ( 2023 )   |  DOI: 10.5281/zenodo.8278527   |   Author Affiliation: Guangzhou City Construction College, China, Universiti Tun Abdul Razak, Malaysia 1,2,3; Universiti Tun Abdul Razak, Malaysia 4.   |   Licensing: CC 4.0   |   Pg no: 371-380   |   Published on: 17-08-2023

Abstract

Currently the university has provided both electronic and traditional payment options to students. This study employs a quantitative analysis method to explore the utilization behavior of the financial management system in the College of Continuing Education. Additionally, the study examines the impact of perceived risk, service quality, and convenience conditions on user behavior concerning the financial management information system. The research was conducted at a private vocational college in Guangdong Province, China. Data was collected through 378 online questionnaires administered to current students at the college. The relationship between each function and consumer satisfaction was analyzed, identifying core functions that significantly contribute to ease of use, thus providing valuable insights for system function enhancement. This system holds immense theoretical and practical significance.


Keywords

Electronic Payment, Traditional Payment, Behavioral Intention.