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Original Research

IMPACT OF WORKPLACE DISCRIMINATION ON FEMALE EMPLOYEES’ WELLBEING IN THE MALAYSIAN RETAIL INDUSTRY

MANIYARASI GOWINDASAMY 1, CHAN SHI XUEN 2, and BUSHRA JAAFAR IBRAHIM AHMED 3.

Vol 18, No 08 ( 2023 )   |  DOI: 10.5281/zenodo.8275323   |   Author Affiliation: Faculty of Business and Technology, University of Cyberjaya, Malaysia 1,3; Faculty of Business, First City University College, Malaysia 2.   |   Licensing: CC 4.0   |   Pg no: 440-447   |   Published on: 18-08-2023

Abstract

The research was conducted to determining the impact of women workplace discrimination on the worker’s mental state or psychological wellbeing, as this is a prevalent issue is every corner of the world, and despite the efforts and measures put in place, the discriminatory practices against female workers are still being reported. A primary concern is their psychological wellbeing due to discrimination, which if left unattended, might escalate to a larger societal problem with dire consequences. The scope of the study is the retail industry, which is one of the largest contributors to the country’s Gross Domestic Products. The target population for this study is the female worker from the retail business in Klang Valley. This is a quantitative study using an online questionnaire where the sampling was done using the convenience technique. The inferential analysis concluded that of the three independent variables studied, only Perceived Societal Discrimination was negatively and significantly impacting the female workers in the retail industry. This could be contributed by the fact the in the Asian culture, discriminatory practices against women are considered as a norm and less measures were taken to address them by the society. Women are subject to discrimination in this male dominated society on daily basis. Gender stereotyping and Perception of Organizational Justice were observed not to impact the female workers wellbeing either positively or negatively.


Keywords

Discrimination, Wellbeing, Female Employee, Retail Industry.