Overview

Original Research

A STUDY ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN HOSPITALS

S. RALIYA BEGUM 1, and Dr. M.A. SHAKILA BANU 2.

Vol 18, No 08 ( 2023 )   |  DOI: 10.5281/zenodo.8241123   |   Author Affiliation: Research Scholar, Jamal Institute of Management, Jamal Mohamed College, Tiruchirappalli, Tamil Nadu, India 1; Associate Professor, Research Scholar, Jamal Institute of Management, Jamal Mohamed College, Tiruchirappalli, Tamil Nadu, India 2.   |   Licensing: CC 4.0   |   Pg no: 13-25   |   Published on: 02-08-2023

Abstract

Organizations are compelled to continuously modernize in response to global economic realities. They may have to address the difficulty of limiting operating costs by reducing the number of employees. The corporation then assigns additional work to the employees that were retained. Employers require employees who will go above and beyond the call of duty. These employees routinely go above and above the requirements of their jobs, which increases the overall effectiveness of the organization. The organization should focus its retention efforts on these employees in order to retain and promote effective and successful workplace functioning. The goal of this research is to investigate how generally perceived organizational commitment as well as influence organizational citizenship behavior (OCB) in hospitals. To provide supporting data, a survey and a study of the literature were conducted.

Keywords

Organization, Hospital, OCB, Perceived Organizational support, Organizational Commitment, Cognitive Commitment