WINGS OF ENGAGEMENT: A PILOT STUDY ON THE IMPACT OF TRANSFORMATIONAL LEADERSHIP IN THE AVIATION INDUSTRY
Workers in the aviation sector are crucial to delivering the kind of positive experience customer’s demand from airlines. Therefore, it is imperative that every worker constantly works to enhance the quality of their work. This research aims to better understand the connection between transformational leadership and employee engagement in the Indian aviation sector via the lens of organizational citizenship behavior and culture. Specifically, we tested experimentally our Questionnaire that will be used for final study and our first objective- to study the relationship between all variables. Five industry and subject experts ensured the questionnaire’s content validity with some suggestions. In order to ensure the validity and reliability of the study instrument, the research was conducted using SPSS analytic software and a limited sample size of 53 employees. The preliminary investigation confirmed the validity of the instrument by achieving acceptable normality and getting dependable coefficients of measurements. The study confirmed the reliability of the tool used to investigate many potential causes of poor performance on the job, while suggesting some modifications for better model fit. Six items from pilot study were either replaced or modified. The pilot study served its purpose and paved way for main research.
Transformational Leadership, Questionnaire, Employee Engagement, Culture, Organizational Citizenship Behavior, Aviation, Pilot Study