THE RELATIONSHIP BETWEEN KNOWLEDGE MANAGEMENT AND INNOVATIVE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE OF SME BUSINESS
The objective of the current study is to examine the role of knowledge management and innovative management on organizational performance. To achieve this objective, the current study examined the relationship between internal knowledge, external knowledge, knowledge management, innovative management and organizational performance. Furthermore, the mediating role of innovative management is considered between knowledge management and organizational performance. Results of the study approached by using quantitative research and a questionnaire were used for data collection. Population of the study is small and medium-sized enterprises (SMEs) working in Thailand and employees were considered as the respondents. 225 questionnaires were used in data analysis. It is found that; internal knowledge and external knowledge has important role to promote knowledge management among SMEs. Furthermore, knowledge management and innovative management has the potential to promote organizational performance. Results of this study have major importance for practitioners to enhance SMEs performance through knowledge management and innovation management.
Internal knowledge, external knowledge, knowledge management, innovative management, organizational performance, SMEs.