TECHNOLOGY WILL NOT CHANGE ANYTHING: HEALTHCARE WORKERS’ ATTITUDE TOWARDS TECHNOLOGICAL CHANGE IN INDONESIA
Background: Technology plays a fundamental role in the development of the quality of health services, but its application in health care facilities depends on the attitude of health professions to changes in technology. Therefore, studying the attitudes of medical professions relative to non-medical professions is fundamental. Aims and Objectives: To evaluate the attitude of medical and non-medical professions about technological change. Materials and Methods: This descriptive cross-sectional study involved employees of 11 hospitals in Bogor, Indonesia. It was carried out in January 2022. A convenience sampling method was used in selecting the participants for this study. Information on profession characteristics and attitudes toward technological change were collected through a structured self-administered questionnaire. Results: A total of 100 employees, half medical and half non-medical were targeted. Medical professions were found to be more pessimistic about the improvement in their work condition (3.84 vs 3.96, p < 0.100) and personal achievements (2.88 vs 3.16, p < 0.100) from the technological changes, compared to non-medical professions. Medical professions also believe that changes in technology will decrease employee willingness to work hard (2.42 vs 2.78, p < 0.05). However, they also believe that the technology will bring more security to their job compared to non-medical professions (3.70 vs 3.44, p < 0.100). Conclusion: Medical professions in Indonesian hospitals have unfavourable attitudes toward the ability of new technology to change their career and work conditions and generally the human productivity effect of the technology. Human resource development programs should be enhanced in these aspects.
Attitude, Technological Change, Medical Professions, Indonesian Hospitals.