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Original Research

EMOTIONAL INTELLIGENCE AND JOB BURNOUT AMONG HEALTHCARE PROFESSIONALS DURING COVID-19

CHALLA SRI TEJA 1, SYRIAC NELLIKUNNEL 2, and TAN SENG TECK 3.

Vol 17, No 07 ( 2022 )   |  DOI: 10.5281/zenodo.6938409   |   Author Affiliation: MBAHM Graduate, MAHSA University, Malaysia 1. Associate Professor and Dean, Faculty of Business and Information Technology, MAHSA University, Malaysia 2. Associate Professor, INTI International University, Malaysia 3.   |   Licensing: CC 4.0   |   Pg no: 1215-1239   |   To cite: CHALLA SRI TEJA, et al., (2022). EMOTIONAL INTELLIGENCE AND JOB BURNOUT AMONG HEALTHCARE PROFESSIONALS DURING COVID-19. 17(07), 1215–1239. https://doi.org/10.5281/zenodo.6938409   |   Published on: 25-07-2022

Abstract

This study aims to examine the association between emotional maturity (EI) with job burnout amongst healthcare professionals (hcp) participating in Covid-19. Empathy (EI) is increasingly acknowledged as having a potential role in healthcare disciplines, both for the mental health of individuals and for professional practice. As part of the design and implementation of this study, 178 healthcare workers from private business Multi-Specialty clinics across Hyderabad, Telangana, India, completed a questionnaire. The findings of structural equation modeling confirm the theory that emotional intelligence had significant effects on the perceptions of job burnout among healthcare professionals. Emotional intelligence has a substantial effect on the occurrence of job burnout. According to the study and over half of the health professionals in this category felt burnout during the COVID-19 epidemic. Work-related and physician burnout were more prevalent among HCWs who had direct contact with COVID-19, a medical concern, and who lacked psychological support. Due to the unpredictability of the pandemic's progression, it is desirable to develop health measures, support, and longitudinal research in HCW burnout intervention. This study can assist healthcare organizations like hospitals in assessing the emotional intelligence among their staff. It is vital to establish new measures to control current healthcare's innovative situations. As it has been established that these efforts can result in emotional capacities in any individual, there's really hope for each and every healthcare professional who aspires being more successful and effective.


Keywords

Covid-19 Depersonalization, Pandemic, Emotional Intelligence, Burnout, Identity, Self-Regulation, Empath, Internal Motivation, and Self-Regulation. Emotional weariness, the application of structural equation modeling, Healthcare professionals,