INTERDEPENDENT PUBLIC INFRASTRUCTURES OPERATION AND MAINTENANCE COORDINATION: A SOFT SYSTEM BASED CONCEPTUAL MODEL
The existing road network in Indonesia is a public infrastructure system containing utility facilities, such as electricity, telecommunication, and water supply infrastructures in and adjacent to the public right of way. These public infrastructures are integrated and interdependent, meaning that these roads and facilities’ operation and maintenance activities affect one another. These activities, when uncoordinated, can have a negative impact on or cause damage of the road and the facilities. However, the interaction is still unstructured and poorly defined because each stakeholder has a different assessment, business, schedule, technique, organization structure, and regulation. A qualitative approach has been conducted to collect information about problem situations in the public right of way in five cities and two districts in Indonesia. This paper aims to develop an interdependent public infrastructures operation and maintenance coordination conceptual model in the existing road system using the Soft System Methodology (SSM). SSM is currently the effective way to understand the problem situation of an unstructured system. This method provides a conceptual coordination model in a constructive manner that can help the authority to improve the problem situation.
Conceptual model; Coordination; Interdependent Public Infrastructure; Soft System Methodology.