Overview

Original Research

INVESTIGATING THE IMPACT OF HEALING BUILT ENVIRONMENT (HBE) ON PATIENTS’ SATISFACTION WITH SPECIAL REFERENCE TO THE EGYPTIAN CONTEXT

OMNIA HESHAM 1, MARWA H. KHALIL 2, and SHERIF EZZELDIN 3.

Vol 19, No 07 ( 2024 )   |  DOI: 10.5281/zenodo.13067309   |   Author Affiliation: Department of Architectural Engineering and Environmental Design, College of Engineering and Technology, Arab Academy for Science, Technology and Maritime Transport – Cairo, Marshal Ahmed Ismail Street, Square, El-Sheraton Buildings, Heliopolis, Cairo, Egypt 1; Professor of Architecture and Urban Design, Department of Architectural Engineering and Environmental Design, College of Engineering and Technology, Arab Academy for Science, Technology and Maritime Transport – Cairo, Marshal Ahmed Ismail Street, Square, El-Sheraton Buildings, Heliopolis, Cairo, Egypt 2; Associate Professor, Department of Architectural Engineering and Environmental Design, College of Engineering and Technology, Arab Academy for Science, Technology and Maritime Transport – South Valley –Aswan, Sadat Rd, Al-Karur, Aswan, Egypt 3.   |   Licensing: CC 4.0   |   Pg no: 481-506   |   Published on: 26-07-2024

Abstract

The design of healthcare facilities has a significant impact on multiple patients' outcomes, particularly for those undergoing cancer treatment. This paper aims to investigate the Healing Built Environment (HBE) principles and characteristics that influence cancer outpatients’ satisfaction in healthcare facilities. The research adapted the Environmental Occupant Health (E-O-H) framework to evaluate the impact of the principles and parameters of healing environments on patients’ overall satisfaction by relying primarily on an onsite survey questionnaire. The quantitative data gathered through closed-ended questions of the questionnaire was statistically analyzed using SPSS (version 25). As for the data gathered through open-ended questions of the questionnaire, qualitative analysis was adopted. Furthermore, observational data, field notes and archival sources were used to complement the data gathered from the questionnaires. The combination of quantitative and qualitative data has assisted in getting in-depth feedback on each of the design principles of Healing Built Environment (HBE). The findings of this study confirm that some of demographic and treatment information of the respondents in addition to some parameters within the three key design principles of the E-O-H framework (comfortable environment, well-functioning space and relaxing atmosphere) have a significant influence on cancer outpatients’ overall satisfaction.

Keywords

Healing Built Environment (HBE), Cancer Outpatient Satisfaction, Health Outcomes, Chemotherapy Room, Waiting Area, Egyptian Context.