DETERMINANTS OF CULTURAL INTELLIGENCE OF OPERATIONS MANAGEMENT EDUCATORS
Building cultural intelligence (CQ) makes one a better manager. Understanding how a team member’s culture differs from one’s own makes one a more inclusive, supportive, and effective manager. Operations Management (OM) is the vital process that, in today's cutthroat business environment, allows organizations to survive and thrive. OM concepts are extensive and have an impact on every part of the organization's operations. OM education is important for all management students irrespective of their specialization. OM academics have risen to the challenge for providing education that is relevant to the global economy. There has been a lot of research on how to measure and enhance cultural intelligence of the students but little on the cultural intelligence of those who prepare them for their career in business. This research seeks to measure CQ of OM educators and determinants of a higher CQ. It finds that foreign teaching excursions in culturally distant countries are positively connected to CQ of OM educators.
Operations Management, OM, Cultural Intelligence, CI, CQ