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Original Research

PRIMARY CHARACTERISTICS OF ORGANIZATIONAL CULTURE AT THE SOCIAL SERVICE OF BANTEN PROVINCE

NURHANA 1, LIA MULIAWATY 2, and UMMU SALAMAH 3.

Vol 17, No 06 ( 2022 )   |  DOI: 10.5281/zenodo.6670772   |   Author Affiliation: Universitas Pasundan, Bandung, Indonesia. 1,2,3   |   Licensing: CC 4.0   |   Pg no: 738-750   |   To cite: NURHANA, et al., (2022). PRIMARY CHARACTERISTICS OF ORGANIZATIONAL CULTURE AT THE SOCIAL SERVICE OF BANTEN PROVINCE. 17(06), 738–750. https://doi.org/10.5281/zenodo.6670772   |   Published on: 18-06-2022

Abstract

Along with the times, advanced organizations are required to be able to adapt and continue to make changes. The development of an organization is largely determined by the individual performance of each member of the organization in carrying out each task and workload. Every organization always demands its employees to be able to work productively and professionally. Employee performance problems are certainly influenced by several factors, or in other words the level of performance of an employee depends on the factors that influence it. In addition, the current challenges of globalization have implications for changes in organizational structure, both government organizations and corporate organizations. Changes that occur in the external and internal environment related to the development and improvement of organizational capabilities, cannot be separated from the importance of human resources. This study uses a qualitative method with a grounded theory approach, while the purpose of this study is to determine the primary characteristics of organizational culture in the social service of Banten Province, and the results of this study explain that the characteristics of organizational culture in the implementation of the Banten Province Social Service are determined by innovation and courage. risk taking, Attention to detail, Result oriented, Human oriented, Team oriented, Aggressive and Stability. All of these seven characteristics cannot be separated, they influence each other, are interrelated and there are dimensions that participate in strengthening the characteristics of organizational culture in the Banten Province Social Service organization, namely the Commitment and Competency Dimensions. However, the organizational characteristics of the Banten Province Social Service are not only determined by the seven primary characteristics of organizational culture but are also determined by the dimensions of commitment and competence with the aim of realizing an independent and competitive Social Service, thus strengthening the theory and modifying the theory of organizational culture characteristics. foundation and must exist and be integrated in the Banten Province Social Service organization.


Keywords

Characteristics, Organizational Culture, Social Service