DECISION ANALYSIS TO SELECT A CORPORATE GOVERNANCE POLICY FOR FAMILY HOTEL BUSINESS
This research is aimed to give alternative solutions that can be used to eradicate corporate governance issues in the Grand Ussu Hotel and Convention. Kepner-Tregoe (KT) analysis is a technique that incorporates a rational decision-making process aimed to choose a sound decision in creating a new policy, system, and restructuring program that will create a clear authority and responsibility between owner and management. At the same time, it provides a clear measure to decrease the family feud between the owners. The alternatives chosen are based on the analysis of the cost and benefit attributes for each decision, such as agency cost, transaction cost, decision-making pace, and transparency. The final recommendation is for the company to elect one of the owners as the CEO to operate the company based on the analysis of the cost and benefit attributes for each decision while also choosing one of the owners to be the sole decision-maker representing the shareholders. The company is also advised to further implement the plans in key aspect areas, namely, new CEO appointment, shareholders meeting agreement, human resource management, and internal control.
Hotel, family business, corporate governance, decision analysis, SMART, Kepner Tregoe, Puncak hotel