SIGNIFICANCE OF ORGANIZATIONAL STRUCTURE ON KNOWLEDGE MANAGEMENT AND BANKING FINANCIAL PERFORMANCE
The key aim of the current research was to investigate the influence of knowledge management on banking financial performance, where it also tried to assess the moderating role of organizational structures in the causal links. The current word applied a survey research design and targeted 500 banking institutes in Vietnam, but only 328 suitable institutes provided adequately needed information for analyses. The analyses of multiple regressions and hierarchical regressions were employed to statistically check causal relationships and the moderating role of organizational structure in the research model. The empirical findings revealed the impacts of knowledge management and organizational structures on banking financial performance. More importantly, it found out the moderation of organizational structures in the causal linkage from knowledge management to banking financial performance. The empirical results allow executives to know how to decide on suitable organizational structures that should match the accepting level of knowledge management in banking, so that they can improve banking financial performance.
Knowledge management, banking financial performance, Organizational structure, Vietnam; GEL classifications: C51, D22, D83, M19, M41, L25