A SYNTHESIS FOR CONTROL THE QUALITY OF PUBLIC TRANSPORT DRIVERS
Public transport development has many different perspectives in the changing societal conditions. Many countries have set different standards, especially the behavioural attributes of quality public transport drivers who seek to reduce the number of accidents and restrictions while operating. Hence, related issues can be synthesized with the following objectives: 1) To search for issues related to the quality assessment of the public bus driver's performance and 2) to analyze and extract the quality assessment issues of public bus drivers. This research was conducted through the qualitative research method that focused on the documentary analysis. The database was based on a research article by Science Direct from 2017-2021. A total of 180 articles were displayed by the search term "Driver Behaviour Questionnaire". In the next step, the researcher performed a detailed synthesis and revealed in-depth articles that clearly highlight the point. The remaining 46 journals out of 180 journals founde valuation support issues, we discovered the main points that could be further developed as a tool for assessing the quality of public transport drivers in the future. However, there are many issues to consider about driving quality to promote safe driving which is necessary to prepare for an increase in public transport users in each country.
Transport, Public Transport, Driver Behaviour, Quality of Public Transport Drivers, Driver Behaviour Literature.