INVESTIGATING AND RANKING OF THE EFFECTIVE FACTORS AND OBSTACLES TO THE IMPLEMENTATION OF ENTERPRISE RESOURCE PLANNING (ERP) IN IRAN
Purpose: Generally, comprehensive enterprise resource planning (ERP) systems are used to automate business processes, enable users to share data simultaneously and produce real-time data within an organization. Based on the Mackenzie 7s model, the present study was conducted to examine and rank the factors and obstacles affecting enterprise resource planning (ERP) implementation in Iran, which added two additional aspects affecting organization resource planning as Check 9 variables: The common values, organizational structure, strategy, organizational systems, management and leadership styles, employees, manpower skills, monitoring and feedback, and vendor support. Design/methodology/approach: The nine variables were formulated as nine hypotheses. Both the survey and the research employed quantitative methods. In this study, the statistical population consisted of managers of ERP manufacturing companies and consultants in this field in Iran, and 60 managers were surveyed. Finding: According to the results of this study, all nine factors studied had a significant impact on the implementation of ERP in companies in Iran. As a result, there is a significant difference between the current situation and the desired situation, and the desired situation is on average higher than the current situation. Further, the findings indicated that there was a significant difference between the nine factors in the implementation of ERP in Iranian organizations. Originality/ value: Employees, oversight and feedback, management and leadership style, and in the optimal position, the order of importance is respectively employees, manpower skills, organizational structure, shared values, monitoring and feedback, management and leadership style, strategy, vendor support, and organizational systems.
Shared Values, Strategy, Structure, Systems, Leadership Style, Employees, Skills, Vendor Support, Supervision and Feedback, and Enterprise Resource Planning (ERP).