Overview

Original Research

THE IMPACT OF WORK PRESSURE, ORGANIZATIONAL COMMITMENT AND PSYCHOLOGICAL CONTRACT, EMPLOYEE SATISFACTION ON WORKING PERFORMANCE OF E-COMMENCE COMPANIES IN BEIJING CHINA

XINYUAN ZHANG 1, CHAYANAN KERDPITAK 2, YAMING ZHOU 3, and NAPASSORN KERDPITAK 4.

Vol 19, No 04 ( 2024 )   |  DOI: 10.5281/zenodo.12177364   |   Author Affiliation: Suan Sunadha Rajabhat University, Thailand. E-Mail: 1 s64584945009@ssru.ac.th, 2 chayanan.ke@ssru.ac.th (*Corresponding Author), 3 s64584950004@ssru.ac.th, 4napassorn.ke@ssru.ac.th 1,2,3,4.   |   Licensing: CC 4.0   |   Pg no: 913-925   |   Published on: 30-04-2024

Abstract

The increasing development of the Internet has driven the development and growth of e-commerce, and more and more new generation knowledge workers have joined e-commerce companies. However, the fast work pace and high work pressure of e-commerce companies gradually affect the work performance of young employees. This study will introduce needs hierarchy theory, expectancy theory and social exchange theory in an attempt to explore the complex relationship between job stress, organizational commitment, psychological contract and satisfaction. By establishing a structural model with employee satisfaction as the intermediate variable, the impact of work pressure, organizational commitment and psychological contract on job performance is explored.

Keywords

Work Pressure; Organizational Commitment; Psychological Contract; Employee Satisfaction; Work Performance.