PERFORMANCE IMPROVEMENT MODELS THROUGH: JOB SATISFACTION, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, AND SELF-REGULATION
The objective of this paper is to determine whether job satisfaction, organizational citizenship behavior, and self-regulation influence improving employee performance during the Covid-19 pandemic. This study was conducted at an agrochemical company in Banten province. The entire population was permanent employees with a minimum of 1 year of service. A sample of 80 respondents was obtained by using the Slovin formula. The instrument for data processing was SmartPLS. The tests carried out were convergent validity, discriminant, reliability, significance, and R2 tests. Based on the analysis result, the study found that there was an effect of job satisfaction on performance, there was an effect of organizational citizenship behavior on performance, and self-regulation does not affect performance. Simultaneously, there was a notable impact between the variables job satisfaction, organizational citizenship behavior, and self-regulation on performance by 22.00%, the rest is influenced by other variables that aren't investigated in the study.
Job Satisfaction, Organization Citizenship Behavior, Performance, Self-Regulation