SERVICE INNOVATION TO ENHANCE SERVICE INNOVATION PERFORMANCE THROUGH BUSINESS ENVIRONMENT WITHIN ABU DHABI INTERNATIONAL AIRPORT: A REVIEW
Service innovation gives service providers the ability for their identities to be refreshed strategically in order to facilitate better connection between the organisations, its consumers and others. The study aimed to achieve service innovation to enhance service innovation performance through business environment within Abu Dhabi international airport. The study also discovers the vulnerability of the business environment described by service quality and customer satisfaction impact Service innovation and service innovation performance linkage. Furthermore, this study contributes hypothetically by adding a crisp option to current comprehension on service innovation and service innovation performance, recommends some useful bits of knowledge and suggestions that may be useful for a wide assortment of partners in the more extensive help area to improve performance. It also recommends valuble bits of knowledge and suggestions that may be help to improve performance of service enterprises in creating nations. The policy implication of this study is that its implementation is expected significantly to enhance the service innovation performancedue to the business environment adopted. In several years to come, Service innovation will continue to dominate and impact the global economy, diplomacy and other social practices.
Service innovation, Business environment, service innovation performance.