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Original Research

ANALYSIS OF LEARNING ORGANIZATION TO IMPROVE QUALITY PERFORMANCE THROUGH WORK ENGAGEMENT

PURNAMIE TITISARI, ARNIS BUDI SUSANTO, SUKMA APRILIA PUTRI

Vol 17, No 02 ( 2022 )   |  DOI: 10.5281/zenodo.6553391   |   Author Affiliation: Faculty of Economics and Business, University of Jember   |   Licensing: CC 4.0   |   Pg no: 53-65   |   Published on: 09-02-2022

Abstract

This study aims to analyze the effect of learning organizations on employee performance, the influence of learning organizations on work engagement, and the effect of work engagement on the quality of employee performance at the Bank. The population in this study are Bank employees. The sampling technique used was purposive sampling by setting the criteria for permanent employees and working time is at least 1 year, so the sample in this study amounted to 246 employees. The data analysis method used is Partial Least Square (PLS) using SmartPLS software version 3.2.6. The results of this study indicate that the learning organization has a positive and not significant effect on employee performance, the learning organization has a positive and significant effect on work engagement, and work engagement has a positive and significant effect employees. Companies can continuously make efforts to build awareness of learning to employees to achieve good performance from employees


Keywords

Employee performance, learning organization, work engagement