ANTECEDENTS OF JOB SATISFACTION AMONG THE NON-TEACHING STAFF OF TERTIARY EDUCATION INSTITUTIONS IN BORNO STATE, NIGERIA
Nigerian higher education institutions are currently experiencing a significant problem with job satisfaction. Although job satisfaction is critical to both the teaching staff and non-teaching staff in higher education organizations, research has shown that most existing studies focus on the teaching staff rather than the non-teaching staff. This study identified and assessed the factors influencing employee satisfaction among the non-teaching staff of higher education institutions in Borno State. The researchers used a proportionate stratified random sampling technique to select 198 samples for the study. An analysis of the responses shows that facets of job satisfaction substantially affect job satisfaction and employees' commitment to their organizations. It was also found that better pay, fringe benefits, promotion, supportive supervision, and good coworker relations are essential leading factors enhancing employees' job satisfaction and commitment to organizational goals among the non-teaching staff of tertiary institutions in Borno State, Nigeria. We recommended that the institutions' management put more effort into designing and developing an effective organizational structure that fosters employees' job satisfaction.
Job satisfaction; Higher education institutions; Antecedents; Non-teaching staff; Borno State.