THE FACTORS AFFECTING EMPLOYEE SATISFACTION AT BINH THUAN GENERAL HOSPITAL, VIETNAM
The study evaluates factors affecting employee satisfaction at Binh Thuan General Hospital. Through theoretical research and actual survey of employee satisfaction at Binh Thuan General Hospital, research results show that, with secondary and primary data collected from 441 survey questionnaires, Observing workers at Binh Thuan Provincial General Hospital, the study identified five factors that positively impact the job satisfaction of workers at Binh Thuan Provincial General Hospital including: 1) Training, evaluation and promotion; 2) Workplace relationships; 3) Salary and benefits; 4) Nature of work and 5) Working conditions. In addition, using T-test and ANOVA to test the difference in satisfaction according to personal characteristics shows that employee satisfaction also differs based on age, level, age, and working experience at Binh Thuan General Hospital.
Employee Satisfaction, Binh Thuan General Hospital, JSS model.