Overview

Original Research

EMPLOYEE BEHAVIOR FOR KNOWLEDGE DEVELOPMENT IN THE HEALTHCARE INDUSTRY

NOER AISYAH BARLIAN 1, RADEN ANDI SULARSO 2, HANDRIYONO 3, and IMAM SUROSO 4.

Vol 18, No 03 ( 2023 )   |  DOI: 10.17605/OSF.IO/69TZM   |   Author Affiliation: Doctoral Student, Faculty of Economic & Business University of Jember, Indonesia 1,2,3,4.   |   Licensing: CC 4.0   |   Pg no: 1207-1232   |   Published on: 28-03-2023

Abstract

This study aims to determine the influence of personal mastery, organizational citizenship behavior through collaboration culture on knowledge utilization in the health industry. This study was conducted at a private hospital in Lumajang Regency, the sample in this study was 146 health workers. This study used the Structural Equaation Model analysis technique. The results of this study explain that all independent and intervening variables have a significant and positive effect on knowledge utilization. The variable of personal mastery has the greatest influence directly or indirectly on knowledge utlization.

Keywords

Personal Mastery, Organizational Citizenship Behavior, Collaboration Culture, Knowledge Utilization, Hospital