EMPLOYEE BEHAVIOR FOR KNOWLEDGE DEVELOPMENT IN THE HEALTHCARE INDUSTRY
This study aims to determine the influence of personal mastery, organizational citizenship behavior through collaboration culture on knowledge utilization in the health industry. This study was conducted at a private hospital in Lumajang Regency, the sample in this study was 146 health workers. This study used the Structural Equaation Model analysis technique. The results of this study explain that all independent and intervening variables have a significant and positive effect on knowledge utilization. The variable of personal mastery has the greatest influence directly or indirectly on knowledge utlization.
Personal Mastery, Organizational Citizenship Behavior, Collaboration Culture, Knowledge Utilization, Hospital