DIGITAL BANKING PERFORMANCE: A SYSTEMATIC REVIEW AND BIBLIOMETRIC ANALYSIS
The purpose of this research is to systematically examine academic literature of e-banking over the last five years, or from 2016 to 2021. This study will look specifically at the development trend of e-banking literature. This study used a mix method approach, combining bibliometric methods and a literature review. This research provided usage 202 datasets from international publications with the keywords bank financial performance from 2016 to 2021, gathered via web scraping and sourced from the Scopus database. The articles used as data were screened using the quartile Scopus classification, with only articles Q1 and Q2 being used. According to the findings of this study, the most rapid growth in the topic area of bank financial performance from 2016 to 2021 occurred in 2019, with a total of 45 articles indexed by Scopus. The journal Banks and Bank Systems has the most international publications, with 9 articles. Furthermore, development maps are classified into eight clusters based on co-occurrence and keywords. The scope of the articles used, which were sourced from the SCOPUS database, is the research's limitation. In the future, in addition to conducting research using broader literature sources, the recommendations in this study can be used as hypotheses, and comprehensive and in-depth follow-up research can be conducted. The findings of this study are expected to serve as a resource for academics researching bank financial performance. The literature and bibliometric studies on the issue of bank financial performance could be Indonesia's first systematic literature review.
Bank, Financial Performance, Systematic Review, Bibliometric Analysis