INFLUENCE OF OCCUPATIONAL PRESSURES ON DECISION-MAKING: A CASE STUDY OF THE BANK OF KHARTOUM – SUDAN
Work stress has a significant impact on decision makers, and thus on decision making. Negatively affecting the organization. The current study sought to identify the factors associated with occupational stress and its impact on decision-making in the Sudanese Bank of Khartoum. Sixty-five male and female employees from various departments and administrative levels related to decision-making in the Bank of Khartoum were randomly selected, and two branches of the bank were randomly selected. A questionnaire was used to collect data, which included basic questions, work stresses such as role conflict and ambiguity, lack of participation in decision-making, lack of authority, workload, etc. Unsatisfactory working conditions and interpersonal relationships, as well as data on the impact of decision-making the questions were scored on a three- to four-point scale. Responses were recorded and aggregated to show the level of work stress. SPSS software was used to perform descriptive statistics. Employees reported a high level of work stress on average, according to the findings. Employees' general physical health, job satisfaction, performance, and decision-making were influenced by work stress. According to the study, the bank should raise the morale of the employees and find solutions to all the issues that affect the decision-makers.
Occupational, pressures; banking, decision-making