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Original Research

AN APPROACH TO STUDY THE EFFECTIVENESS OF CONFLICTS RESOLUTION POLICY OF HR REDRESSAL COMMITTEE

APARNA VAJPAYEE 1, PALLAVI PATWARI 2, and PARAG SANGHANI 3.

Vol 18, No 01 ( 2023 )   |  DOI: 10.17605/OSF.IO/A3MKH   |   Author Affiliation: Professor and Associate Dean, School of Liberal Arts and Management, PP Savani University, Surat, Gujarat, India 1; Research Scholar, School of Liberal Arts and Management, PP Savani University, Surat, Gujarat, India 2; Professor, Provost PP Savani University, PP Savani University, Surat, Gujarat, India 3.   |   Licensing: CC 4.0   |   Pg no: 2389-2399   |   Published on: 31-01-2023

Abstract

Occurrence of conflict in organization can be very damaging and hinder the work with undesirable work engrossment twisted into grounds of an interpersonal criticism. Therefore, a conflict state of affairs prerequisite to be fingered efficiently and resolute for a constructive work atmosphere. A conflict steadfastness is the subject of a complaint expanse by an employee to be resolved by procedures provided in the organizations. In the present study an effort has been made to recognize the importance of Redressal Committee in grievance management tactics of complaints and its impact on job satisfaction. Methodology: A survey questionnaire was created for the investigation's purposes in order to determine whether employees are impacted by unfavorable thoughts at work. Additionally, the necessity of intervention programmes to lessen the detrimental effects on job performance was brought to the attention of the employers. The survey was done with 100 workers in corporate house. Results: The findings of the study reveal that employees are satisfactory with most of welfare, medical, safety facility provided by the company. The organization is recognizing the importance of Redressal Committee in satisfying the employees and relating them through positive work culture by resolving the conflicts in common place of life.


Keywords

Conflict, Grievance, Conflict resolution, Conflict Mechanism, Constructive Conflict.