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Original Research

THE IMPACT OF ORGANIZATIONAL CULTURE AND ORGANIZATIONAL LEARNING ON SMEs PERFORMANCE THROUGH ORGANIZATIONAL INNOVATION

SI CHEN 1, and NIYOM SUWANDEJ 2.

Vol 19, No 11 ( 2024 )   |  DOI: 10.5281/zenodo.14746957+   |   Author Affiliation: College of Innovation and Management, Suan Sunandha Rajabhat University, Bangkok, Thailand. E-Mail: 1s64584945015@ssru.ac.th, 2niyom.su@ssru.ac.th (*Corresponding Author) 1,2   |   Licensing: CC 4.0   |   Pg no: 696-711   |   Published on: 30-11-2024

Abstract

Background: Small and medium-sized enterprises(SMEs)are an important guarantee for China's economic

development, playing a crucial role in increasing employment, maintaining social harmony and stability, and

promoting technological innovation. Although the factors that affect the performance of small and medium-sized

enterprises have been widely studied, few studies have explored the mediating role of organizational innovation

between organizational culture and organizational learning on the performance of small and medium-sized

enterprises. Based on the RBV theory, organizational culture and organizational learning are regarded as important

organizational resources for enterprises, and organizational innovation is an innovative resource for SMEs.

Objective: To explore the impact of organizational culture on the performance of SMEs. To study the impact of

organizational learning on the performance of small and medium-sized enterprises. To evaluate the mediating role

of organizational innovation between organizational culture, organizational learning, and SMEs performance.

Methods: A questionnaire survey was conducted on the operators, managers, or employees of 395 small and

medium-sized enterprises in Jiangxi Province. Partial least squares (PLS-SEM) structural equation modeling was

used for analysis to test the relationship between research hypotheses and evaluation variables. Findings:

Organizational culture and organizational learning both have a positive impact on the performance of small and

medium-sized enterprises, with organizational innovation playing a mediating role. Contribution: Explored the

relationship between organizational culture, organizational learning, organizational innovation, and performance

of small and medium-sized enterprises, and established a variable relationship model. Enriching the existing

theories of small and medium-sized enterprise management, providing theoretical insights for small and medium

sized enterprise managers, and having practical significance for the development of small and medium-sized

enterprises.


Keywords

Organizational Culture, Organizational Learning, Organizational Innovation, SMEs Performance.