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Overview


Original Research

THE EFFECT OF ORGANIZATIONAL CULTURE, WORKLOAD AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AS AN INTERVENING VARIABLE AT THE OFFICE OF THE PROVINCIAL GOVERNMENT OF WEST JAVA AND BANTEN OWNED BANK

UMI RUSILOWATI 1, LATIF 2, RADEN RORO AYU METARINI 3, and SORA BALTASAR 4.

Vol 19, No 02 ( 2024 )   |  DOI: 10.5281/zenodo.10817235   |   Author Affiliation: Universitas Pamulang, Indonesia 1,2,3,4.   |   Licensing: CC 4.0   |   Pg no: 1165-1183   |   Published on: 29-02-2024

Abstract

This study supposed to determine the effect of Organizational Culture, Workload and Work Discipline on Employee Performance through Job Satisfaction as an Intervening Variable at the Labuan Branch Office of Bank Bjb. This study uses a quantitative type approach to research on certain populations or samples. Data collection using research instruments and data analysis is statistical, with the aim of testing predetermined hypotheses. The population and sample in this study were all 279 employees of Bank BJB Labuan Branch. Data analysis using Structure Equation Model (SEM) based on Partial Least Square (PLS). Furthermore, the Partial Least Square (PLS) method was carried out in this study which consisted of 1) The first stage is to test the measurement model (Outer Model), namely testing the construct validity and reliability of each indicator. 2) The second stage is to test the structural model (Inner Model) which aims to determine whether there is a correlation between variables between constructs measured in this study. The results showed that: 1) directly work culture has a significant effect on employee performance, 2) directly work culture has a significant effect on employee job satisfaction, 3) directly workload has a significant effect on employee performance, 4) directly workload does not have a significant effect on employee job satisfaction, 5) directly work discipline has a significant effect on employee performance, 6) directly work discipline has a significant effect on employee job satisfaction, 7) directly job satisfaction has a significant effect on employee performance, 8) that indirectly job satisfaction mediates work culture variables, workload and work discipline on employee performance at Bank BJB Labuan branch.


Keywords

Organizational Culture, Workload, Work Discipline, Employee Performance, Job Satisfaction.