SERVANT LEADERSHIP, INNOVATIVE ORGANIZATION, EMPLOYEE COMPETENCY, MOTIVATION AND JOB SATISFACTION AFFECTING THE PERFORMANCE OF ORGANIZATIONS IN THAILAND ELECTRONICS INDUSTRY
During 2022 – 2023, it is expected that the expansion of Thailand electronics industry will be recovered and developed to cope with 5G technology and smart vehicles that will be as the transition of hi-tech products to be connected to various devices via internet network. The technology of Thailand electronics industry has been tardily developed and supported and cannot catch up with the rapid change of technology. Additionally, high wage rate of Thai labors causes an increase to the production cost of the electronics products and loss of competitiveness when compared with neighboring countries. Consequently, this research study aims to 1) examine significance level of the following variables; servant leadership, innovative organization, employee competency, motivation and job satisfaction affecting the performance of organizations of Thailand electronics industry, 2) examine the influence of the variables; servant leadership, innovative organization, employee competency, motivation and job satisfaction towards the performance of organizations in Thailand electronics industry, and 3) develop the successful model of the performance of organizations in Thailand electronics industry. The mixed research methodology was applied between quantitative and qualitative terms. In view of the quantitative term, the sample group consisted of the executives in primary level of electronics industry in Thailand industrial estates, totally 480 persons. The sample group size was based on 20-time criteria of the observed variables conducted by the multi-stage sampling. Data collection was conducted through questionnaires that were later analyzed by the structural equation modelling. For the qualitative term, an in-depth interview was undertaken with the target group of 22 informants; executives in high and middle levels of electronics industry in Thailand industrial estates. The findings revealed that 1) the variables; servant leadership, innovative organization, employee competency, motivation, job satisfaction and performance of organizations were all at a high level, 2) servant leadership, innovative organization, employee competency, motivation and job satisfaction affected the performance of organizations of Thailand electronics industry at statistical significance level of .05, and 3) the successful model of the performance of organizations in Thailand electronics industry as developed by the researcher was called SMICJ-PE Model (S = Servant Leadership, M = Motivation, I = Innovative organization, C = Employee Competency, J – Job Satisfaction, PE = Performance of Organizations in Thailand electronics industry). Moreover, the qualitative findings also indicated that to succeed in the performance of organizations in Thailand electronics industry, the entrepreneurs should place an importance on applying the management innovation of the smart electronics model to their productions that will be on demand in the future such as electric vehicle (EV), autonomous car or self-driving car, digital robot & artificial intelligence, diagnostic tools, aircraft parts and S-curve industries as per the government policy. In addition, concerned authorities can further apply the findings of this research for policy determination to promote and develop entrepreneurs and related personnel in electronics industry for future upgrading their sustainable potential.
Electronics Industry / Servant Leadership / Performance of Organizations.