DESIGNING TECHNOLOGY FOR BASIC PSYCHOLOGICAL NEED SATISFACTION OF EMPLOYEES
With the pervasiveness of remote and hybrid modes of working, technology plays a crucial role in carrying out work. The growing significance of technology at work brings about the need to design technology aiming long-term positive effects on employees. That necessitates the inclusion of the three basic psychological needs essential to wellbeing- autonomy, competence, and relatedness- as technology design criteria. The paper collects existing evidence for technology induced need frustration among employees. It then goes on to recommend guidelines for need-supportive technology design. The study, which draws on Self Determination Theory and the Motivation, Engagement and Thriving in the User Experience model, intends to equip technology designers with some points to ponder.
Basic Psychological Needs, Autonomy, Competence, Relatedness, Technology, METUX, Remote Work.