LANGUAGE PROFICIENCY AND READINESS AS CORRELATES OF ADMINISTRATIVE WORKERS' EFFECTIVENESS
The study examined language proficiency and readiness as correlates of administrative workers' effectiveness. It adopted the ex-post facto and descriptive research design of the survey type. The population comprised of all executive and administrative staff of Bamidele Olumilua University of Education, Science and Technology, Ikere Ekiti. The research sample was selected using a combination of purposive and random sampling techniques. The researchers made used of a structured questionnaire titled: Readiness, language proficiency as correlates of Administrative workers’ effectiveness (RLPAWEQ). The validity of the instrument's face, content, and constructs were examined. The instrument's test-retest reliability was guaranteed. A statistical analysis using Pearson Product Moment Correlation was performed on the scores from the two sets of replies at the 0.05 level of significance. The reliability coefficient of 0.85 obtained from the instrument was deemed sufficient for the investigation. Four hypotheses were generated. Data were analysed using both descriptive (frequency count, percentage and pie chart) and inferential statistics (Pearson Moment Correlation Coefficient and Correlation Matrix) to test the hypotheses at 0.05 level of significant. and tested using. Among the conclusions is the fact that there was a noteworthy correlation between workers' linguistic competency and administrative proficiency. Significant correlations have been found between the language competency of relationship workers and the advancement of administrative workers' careers, as well as between relationship workers' language proficiency and their assigned duty posts. The researchers came to the conclusion that there was a connection between language competency and the productivity of administrative personnel based on the study's findings and discussion. Furthermore, a correlation was seen between every characteristic related to language competency and the preparedness of workers. The researchers suggest that companies think about offering administrative staff members language competence training programs, among other things, in light of the study's findings. To increase communication efficacy, these programs might concentrate on enhancing language proficiency in speaking, writing, and understanding.
Language Proficiency, Readiness, Administrative Workers, Effectiveness, Communication.