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Original Research

THE IMPACT OF ARTIFICIAL INTELLIGENCE AND EMPLOYEE EMPOWERMENT ON IMPROVING EMPLOYEE PERFORMANCE

ALGHAMDI ABDULLAH MOHAMMED 1, and Dr. DHAKIR ABBAS ALI 2.

Vol 19, No 01 ( 2024 )   |  DOI: 10.5281/zenodo.10548950   |   Author Affiliation: PhD Candidate, Lincoln University College, Malaysia 1; Associate Professor, Lincoln University College, Malaysia 2.   |   Licensing: CC 4.0   |   Pg no: 544-553   |   Published on: 18-01-2024

Abstract

This study explores the evolving dynamics in organizational management at the intersection of artificial intelligence (AI), employee empowerment, and leadership dynamics. The infusion of AI into workplaces represents a paradigm shift, challenging traditional roles and redefining work dynamics. To navigate this transformative era, organizations are strategically turning to employee empowerment, aiming to preserve human agency while capitalizing on the benefits of AI. This involves granting individuals greater autonomy and responsibility in response to the evolving nature of work catalyzed by AI technologies. Within this context, transformational leadership emerges as a crucial mediator in the intricate relationship between AI, employee empowerment, and enhanced employee performance. Transformational leaders, renowned for their ability to inspire and motivate, play a pivotal role in fostering a collaborative environment where AI and empowered employees synergize. The confluence of AI and employee empowerment is a pivotal concern in the contemporary business landscape, where AI technologies promise to reshape work processes and extract actionable insights from vast datasets. Simultaneously, employee empowerment strategies aim to boost engagement and performance, emphasizing the complementary nature of human capabilities in the age of AI. Recognizing the significance of these interconnected factors, this study employs a comprehensive literature review approach to shed light on the complex dynamics in modern workplaces. Building on recent research insights, the study provides valuable guidance for organizations, leadership development, and policymakers navigating the evolving landscape of AI adoption and its impact on employee performance.


Keywords

Artificial Intelligence, Digital Transformation, Organizational Adaptability, Employee Empowerment, Employee Performance.